Customer Support Reviews

Here is what our customers say about us and our services. If you need references from any of the testimonials posted here, please fee free to contact us.

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IT Support Inc. have been a vendor for all our Information Technology needs at OHM Hotels for the past 9 years. They have provided excellent support throughout those years making sure that we have best technology solutions at every hotel and also making sure we comply and exceed all our Franchises requirements.

In 2009 we opened two new hotels (Sheraton, Holiday Inn Express) and they were instrumental in getting the correct infrastructure in place, designing the information technology package and in providing continued on-going support to our staff and our guests.

IT Support Inc. currently supports our complete portfolio of 6 hotels and we will continue to use them in each of new ventures.

Vinay Patel,
OHM HOTELS

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We have been delighted with the service and support that we have received from IT Support Inc.. Shan and his staff have always been instantly available to us to put out any fires that have arisen. Hosting multiple sites on our server and keeping up with our guests demands keeps our staff plenty busy without having to worry about server maintenance, security and performance. It is a reassuring comfort to have IT Support Inc. on our team. In contrast to other services on the internet, it is a relief to find such personal response as IT Support Inc..

Fia M. Barrett, Manager
The Country Inn & Suites of Hinesville, GA

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IT Support Inc. have been providing Guest Internet Tech Support to our hotels. All our issues from our previous tech support provider were resolved immediately in a simple and cost efficient manner. Our guest satisfaction scores for HSIA have increased. IT Support Inc. has created a very friendly and pleasant service experience for our guests to receive 24/7 HSIA tech support. They would meet or exceed any expectations. I would recommend IT Support Inc. to any organization looking for HSIA support.

Ritesh Shah
OM Group Hotels

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Our corporation, Omega Hotel Group, is very satisfied with IT Support Inc.. They provide internet service to six of our hotels and are always professional and give outstanding support to our guests and hotel. We definitely recommend IT Support Inc.. They are the by far the best internet service provider I have used in the 15 years I have been in the hotel business!

Lisa Miller
General Manager / Regional Director of Operations
Omega Hotel Group