Privacy Notice

This Privacy Notice sets forth the information gathering, use, and dissemination practices of IT Support Inc. in connection with the World Wide Web site located at www.itsupportinc.com (its "web site"). This Privacy Notice addresses our practices regarding information collected only directly through or from its web site - it does not address or govern any information gathering, use, or dissemination practices related to information collected other than directly through or from its web site, including, without limitation, from or via telephone, facsimile, postal mail, personal delivery, or other or additional offline means or media

IT Support Inc. collects, uses, and stores information on the domain you use to access its web site, the Internet address of the site from which you linked directly to its web site, and the date and time of your visit to its web site. This information may be used to measure the number of visitors to the various pages on the IT Support Inc. web site, to help make improvements to the information contained on the site, and to better serve site visitors through special marketing and service programs, among others IT Support Inc. also collects, uses, and stores the e-mail addresses of users that communicate with IT Support Inc. via e-mail, information knowingly provided by web site users, and information regarding which web site pages users access.

Personal information contained in e-mail sent by individuals may be used by IT Support Inc. to answer questions, follow-up on suggestions or complaints, process requests or improve the level of service IT Support Inc. provides.

IT Support Inc. may share personally identifiable information obtained on its web site with any company or marketing group internal to IT Support Inc. or its subsidiaries. Except as provided below, IT Support Inc. does not share any personally identifiable information obtained on its web site with or sell information obtained on this web site to any company or marketing group external to IT Support Inc. and its subsidiaries.

IT Support Inc. may disclose identifiable information (i) to another entity with which IT Support Inc. enters or reasonably may enter into a corporate transaction, such as, for example, a merger, consolidation, acquisition, or asset purchase, (ii) to a third party pursuant to a subpoena, court order, or other form of legal process or in response to a request by or on behalf of any local, state, federal, or other government agency, department, or body, whether or not pursuant to a subpoena, court order, or other form of legal process, or (iii) to a third party if determined by IT Support Inc. in its sole judgment that such disclosure is appropriate to protect the life, health, or property of IT Support Inc. or any other person or entity. (The foregoing is not intended to obviate or displace any legal obligations or duties applicable to IT Support Inc.)

Except as necessary for IT Support Inc. to provide the services, information, or products requested by a web site user, or except for the disclosures identified in the preceding paragraph, the user may opt out of having his or her personally identifiable information, which has been voluntarily provided to IT Support Inc. through or from its web site, prospectively retained by IT Support Inc., used by IT Support Inc. for secondary purposes, or disclosed by IT Support Inc. to third parties, by contacting IT Support Inc. via postal mail at the address set out below or at the following e-mail address: info@itsupportinc.com

While IT Support Inc. may undertake efforts to see that another party to which IT Support Inc. shares personal information is under a contractual obligation to use the personal information solely for the purposes for which the information was disclosed by IT Support Inc., IT Support Inc. exercises no control over such parties and IT Support Inc. is not responsible for their conduct, actions, omissions, or information handling or dissemination practices.

IT Support Inc. has implemented physical, electronic, and procedural security safeguards to protect against the unauthorized release of or access to personal information. Additionally to further safeguard this information, our employees are asked to agree to IT Support Inc. Standards of Conduct and Work Rules as well as Confidentiality Agreements, and are subject to disciplinary action up to and including termination of employment if they fail to follow signed agreements.

IT Support Inc. may change this Privacy Notice at any time. Notice of any new or revised Privacy Notice, as well as the location of the new or revised statement, will be posted on the web site for at least 60 days after the change. It is the obligation of users visiting the web site before the change to learn of changes to the Privacy Notice since their last visit. Any change to this Privacy Notice shall be effective as to any web site user who has visited the web site before the change was made.